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Airspace Violations If you enter a controlled airspace without first meeting the proper requirements, youre committing an airspace violation. These can also occur if you enter a restricted area or somewhere that has a temporary flight restriction.
If you wish to submit an anonymous aviation safety report, please complete the FAA Hotline Web Form.
1. Spirit Airlines. Spirit Airlines was in first place for the most complaints, and it wasnt even close. The budget airline received a whopping 637 complaints from customers, according to the DOT data.
Complaints About an Airline If the airline does not fix the problem, file a complaint with the U.S. Department of Transportation (DOT). Airline Safety - Contact the Federal Aviation Administration (FAA). Airline Security - Contact the Transportation Security Administration (TSA).
The worlds top 20 airlines in 2022, according to Skytrax Qatar Airways. Singapore Airlines. Emirates. ANA (All Nippon Airways) Qantas Airways. Japan Airlines. Turkish Airlines. Air France.
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You may contact DOT by phone at 202-366-2220 for information related to a consumer related problem. However, for a case to be processed as a complaint, it must be submitted to DOT in writing.
Its often best to email or write to the airlines consumer office at its corporate headquarters. DOT requires airlines that fly to, from, or within the United States to state on their websites how and where complaints can be submitted. There may be a form on the airlines website for this purpose.
If you contact the airline or ticket agent to obtain a required refund and you are refused that refund, you should file a complaint against the airline or ticket agent with the Department at .
The federal government is responsible for regulating the business practices of the airline industry. The Department of Transportation (DOT) has enacted rules and regulations to protect consumers and is also responsible for investigating unfair or deceptive practices by air carriers.
COVID created massive delays on this front for a variety of reasons (including the sheer scale of requests), but generally speaking, airlines process refunds within a credit card billing cycle, though some of the smaller or mostly international carriers may take longer.

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