Fedex form claim 2025

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The document provides detailed instructions and FAQs for filing a claim with FedEx Express for lost or damaged shipments. It outlines who can file a claim, how to complete the claim form, submission methods, deadlines for filing claims, and necessary supporting documentation. The document emphasizes the importance of retaining merchandise and packaging during the claims process.

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Versions	Form popularity	Fillable & printable
2010	4.8 Satisfied (105 Votes)

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I submit a FedEx claim?

With FedEx Claims Online, you can log in, create a claimor claimsand submit it. Theres no need to call customer service or send faxes, snail mail, or email. Log in to your FedEx account to autopopulate claim information. That means no more scrambling to find shipment details like tracking numbers.

How do I start a claim with FedEx?

Packages that are damaged or have missing content must be reported within 21 calendar days from the shipment date. To have the damaged or missing contents assessed by FedEx, please call 1.800.GoFedEx 1.800.463.3339 and request a damaged call tag. Please see below for information on filing a FedEx Ground COD claim.

How do I file a FedEx claim form?

How to file a FedEx Claim. Updated 10 months ago Complete the online claim form: Start a claim, enter your tracking/PRO number, select your claim type, and complete the online claim form. Add supporting documentation now or after you file. Submit your online claim form. Schedule an inspection or conduct your own.

How to claim a package in FedEx?

Four steps to make a claim for a lost or damaged shipment: Download the Claim Form. Fill in the information. Gather the required documentation. Return the completed claim form to the FedEx Customer Support team by email, fax or mail with supporting documentation.

How do I report a missing package to FedEx?

To report a missing package that is indicated as delivered, simply track your package, select the Manage Delivery option and then select the Report Missing Package option.

fedex claim instructions

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Will FedEx reimburse for a lost package?

You can file a claim online for a FedEx Express, FedEx Ground, or FedEx Freight shipment thats damaged, lost, or missing contents. Youll need your tracking/PRO number and any necessary supporting documentation, such as a photo of a damaged package, serial number of lost merchandise, or copy of a receipt.

Fedex form claim 2025

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How do I start a claim with FedEx?

How do I file a FedEx claim form?

How to claim a package in FedEx?

How do I report a missing package to FedEx?

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Will FedEx reimburse for a lost package?

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