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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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How do I report a collection?

If you have an issue or believe a debt collector may have broken the law, you can file a complaint with us by following the link: . If you have questions, you can contact the DFPI by emailing Ask.DFPI@DFPI.ca.gov or calling 1-866-275-2677.

How do I fight unfair collection?

Here are a few suggestions that might work in your favor: Write a letter disputing the debt. You have 30 days after receiving a collection notice to dispute a debt in writing. Dispute the debt on your credit report. Lodge a complaint. Respond to a lawsuit. Hire an attorney.

How do you handle collections?

What Should You Do When You Find Out Your Account Is in Collections? Dont Ignore the Debt. Deal With the Creditor First. Ask the Debt Collector to Stop Contacting You. Look Into Negotiating the Debt. Be Sure You Know Whom to Pay. Consider Disputing the Debt. Think About Hiring an Attorney.

How long before a debt becomes uncollectible?

In California, the statute of limitations for consumer debt is four years. This means a creditor cant prevail in court after four years have passed, making the debt essentially uncollectable.