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The document is an Amended Complaint filed by a Plaintiff against multiple Defendants, including a hospital and its staff, alleging negligence in the misdiagnosis and treatment of an injury to the Plaintiff's left foot. The Plaintiff claims that due to the Defendants' failure to adhere to the acceptable standard of care, she sustained irreparable injuries and seeks damages for medical expenses, pain and suffering, mental distress, and lost wages.

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What is a complaint in medical terms?

A chief complaint is a concise statement in English or other natural language of the symptoms that caused a patient to seek medical care. A triage nurse or registration clerk records a patients chief complaint at the very beginning of the medical care process (Figure 23.1 ).

How is a patients chief complaint documented?

Start with the date and time the incident occurred, the location, and who was present. Describe the patients violent behavior and record exactly what you and the patient said in quotes. For example: Pt. throwing books and other items from overbed table to floor.

How do you document a patient complaint?

Create a simple form that contains the patients name and date of the complaint, the patients statement of the problem, the staff members statement or response, a description of the action taken, and the staff members signature with a date.

What are complaint forms?

A customer complaint form is an effective tool for businesses to collect information when customers face any issue or have concerns about their products/services. It works as a structured document that your customers can fill out to express what went wrong, when it happened, or any other relevant information.

What is the best way to document the patients chief complaint?

The CC should be a concise statement describing the symptom, problem, condition, diagnosis, or other factor that is the reason for the encounter, usually stated in the patients own words.

How do I write a formal medical complaint?

Writing an Effective Complaint The effective com- plaint letter is written to the Chief Executive Officer of the hospital or health plan and has four ele- ments: 1) a compliment, 2) detailed description of the event, 3) expression of disappointment, and 4) a proposed resolution.

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