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The document is a Transaction Dispute Form for disputing unauthorized charges on a cardholder's account. It requires the cardholder to provide personal information, details of the disputed transactions, reasons for the dispute, and supporting documentation. The form must be mailed to Green Dot Corporation along with any additional information.

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2019	4.8 Satisfied (169 Votes)

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How long do Green Dot disputes take?

Generally, it can take up to 10 business days for Green Dot to investigate and resolve a dispute. Once their investigation is complete, theyll send you the results within three business days. If the dispute is resolved in your favor, youll receive an account credit for the disputed amount.

How do I file a dispute with Green Dot?

In Case of Errors or Questions About Your Account: Use our dispute form here, or write us at Green Dot Customer Care, P.O. Box 9, West Chester, OH 45071 or telephone us at (866) 795-7597 as soon as you can if you think an error has occurred in your account.

Can you get your money back from Green Dot?

Refund checks typically arrive in the mail 7 - 14 days after your refund request is submitted. In some cases, Green Dot may require additional identity verification and proof of purchase to process your refund, and this will delay mailing of your check.

What happens when you dispute a transaction on your card?

How do credit card disputes work? After you dispute a charge, your credit card company has 30 days to confirm they received your dispute. Then, they have two billing cycles (no more than 90 days) to resolve the dispute. ing to our findings, 91% of cardholders who disputed a charge had a resolution within a month.

What happens to my card if I dispute a transaction?

But if the dispute is valid, the issuer is legally obligated to reimburse the cardholder. The funds can come from one of two places. Either the issuer takes a financial hit and accepts the loss. Or, the issuer uses the card brands dispute processes to revoke the money from the merchant and return it to the cardholder.

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Who loses money in a dispute?

Financial Impact of Disputes The dispute removes revenue from the merchants account and returns the funds to the cardholder. Additionally, the merchant is usually assessed a dispute fee. Therefore, it is important for merchants to try to prevent disputes, the resulting revenue loss, and the associated costs.

Who pays when you dispute a charge?

Key Takeaways: Merchants may want to cancel a chargeback even if your bank sides with you. Your bank will initially cover the cost of a chargeback until the matter is settled. Its often best to contact a merchant before initiating a chargeback.

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