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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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How do I reset my T-Pin? Login to mBoB App using User ID and MPIN. Tap on the Drop Down Menu on the top left hand corner(3 Lines Icon) Select Forgot T-Pin. Enter Account Number and CID Number. Tap on Generate OTP. OTP will be sent to you via SMS to your registered mobile number. Enter the OTP on the OTP Field.
0:00 1:22 After you have read understood. And accepted the terms and conditions press the I agree. Button. InMoreAfter you have read understood. And accepted the terms and conditions press the I agree. Button. In this page fill in your details your full name your CID.
𝗺𝗕𝗼𝗕 𝗨𝗽𝗱𝗮𝘁𝗲 Kindly update mBoB app from the- AppStore (iOS users): . com/bt/app/mbob/id1215179855). PlayStore (Android users): . mfs. bob.
🖊 Customer Information Update Form - Email scanned copy of the from to update@bob.bt or drop it at the nearest branch office. If your personal information is not updated (especially your email mobile number), there are risks involved in losing your personal banking credentials.
Note that if youre linking a bank account and need to change the phone number that your bank uses to verify your identity in that process, youll want to either log into your account on the banks website to update your number there, or contact their customer support team to do so.
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II. How to Change via Mobile Banking Log in to your banks mobile banking app. Navigate to the Settings or Profile section. Select Update Mobile Number or a similar option and enter your new mobile number. Confirm the change with the OTP sent to your old number.
BoB Contact Center: Toll free no. 1095 for within country customers and 00975- 02- 349903 for customers who are abroad.

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