Cardholder Dispute or Fraud Claim Form - Chartway Federal Credit 2026

1. Click ‘Get Form’ to open the Cardholder Dispute or Fraud Claim Form in the editor.
2. Begin by filling out your contact information, including your full name, card number, account number, and phone numbers. Ensure accuracy for prompt communication.
3. Indicate whether you have authorized others to use your card by circling 'Yes' or 'No'. If applicable, list their names.
4. Enter the date and amount of the disputed transaction along with the merchant's name. If there are multiple transactions, you can add them on an additional page.
5. Select the appropriate reason for your claim from either the 'Fraud Reasons' or 'Dispute Reasons' sections. Provide any necessary details as prompted.
6. Sign and date the form at the bottom. Remember that processing cannot occur without a signature.
7. Submit your completed form by returning it to a branch or faxing it to the provided number.

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