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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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Can someone else access my bank account?

Websites and banks affected by security breaches can allow unauthorized people to access your info. It's essential that you use different passwords for all of your online accounts. Otherwise, a breach on one website could affect all of your online accounts.

What happens when you put someone on your bank account?

Once you add someone to your bank account, you cannot remove them as a joint owner without their written consent. The joint owner will have to sign the removal documents at the bank before the bank will remove them from the account.

What does 3rd party mean in bank?

What Is a Third Party? A third party is an individual or entity that is involved in a transaction but is not one of the principals and, thus, has a lesser interest in the transaction.

What does a bank mandate do?

A bank mandate, or account signatory, is a person in your business who is authorised to manage your bank account. Most banks offer a broad range of options dependent on whether you are a business or commercial banking customer. Account signatories can: View all balances and transactions.

What is a 3rd party mandate?

A third-party mandate is a document that tells your bank, building society or other account provider they can accept instructions about your money from a specific named person. It gives that person the authority to run your bank account (but no other financial arrangements) for you.

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