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If you wish for disconnection of your service, please call our 171 hotline using any PLDT landline, SMART, TNT, or SUN Cellular network free of charge., then press Option 5.
How can I connect to PLDT customer care?
Where do I call now for customer service? Are there new hotline numbers? You may call *1888 (SMART and Talk N Text), (02) 6727277 (PLDT landline) or 1-800-10-6727277 (toll-free) for any myBro support.
How do I report a problem in PLDT?
I am For Smart, TNT, and Sun numbers *177. For PLDT landlines 177. enterprisecare@pldt.com.ph.
How to transfer ownership of PLDT?
How can I request for change of ownership? Proof of ID : Government Issued ID (from incoming and outgoing customers) Completed and signed Service Request Form of incoming customer with consent from outgoing customer. Letter of Authorization if request is thru an authorized representative.
pldt application form
Customer Application Form PLDT change of ownershipPldt customer form pdfPLDT customer application form pdfPLDT Application form onlinePldt customer form onlinePLDT disconnection form pdfPLDT downloadable forms Letter of undertakingPLDT customer service
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