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Welcome to the Alliance! Thank you for joining Alameda Alliance for Health (Alliance). The Alliance is a health plan for people who have Medi-Cal. The Alliance works with the State of California to help you get the health care you need.
Medi-Cal is Californias Medicaid program that provides medical services to low-income people at little or no cost. It is administered by the Centers for Medicare and Medicaid Services (CMS) and the California Department of Health Care Services (DHCS).
To find out how to submit claims electronically, contact Claims department Customer Service at 510-747-4530 or email claims@alamedaalliance.org. Claims that require attachments can not be sent electronically. They must be submitted on the appropriate claim forms with the attachments.
On January 1, 2023, your Cal MediConnect plan will transition to Medicare Medi-Cal Plans (MMPs or Medi-Medi Plans) provided by the same company that provides your Cal MediConnect. These matching plans are designed to coordinate care for people with both Medicare and Medi-Cal.
Medi-Cal is Californias Medicaid health care program that provides no-cost or low-cost health insurance to Californians. Central California Alliance for Health (the Alliance) is a managed care health plan for people who have Medi-Cal.
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Use Our Automated Eligibility Verification Line! Our Automated Eligibility Verification Line has been updated to provide better customer service to our providers. Alliance providers can now call 1.510. 747.4505, 24 hours and 7 days a week, to verify patient eligibility.
You should keep this guide and use it when you have questions about Medi-Cal. California offers two ways to get health coverage. They are Medi-Cal and Covered California. Both programs use the same application.
You have the right to health care in your language 24 hours a day, 7 days a week. To schedule a face-to-face interpreter, call Alliance Member Services at 510.747. 4567 or 1.877. 932.2738 (Monday through Friday, 8 AM to 5 PM).

alameda alliance for health prior authorization form