CharlieCardCharlieTicket Consolidation Request Form 2025

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The document is a request form for consolidating stored value from 5 or more CharlieCards and/or CharlieTickets, which must be cash purchases. It outlines the process for submitting the cards/tickets along with personal information, and notes that incomplete forms or requests for fewer than 5 cards/tickets will not be processed. A new CharlieCard will be issued approximately two weeks after submission.

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Click ‘Get Form’ to open the CharlieCardCharlieTicket Consolidation Request Form in the editor.
Begin by filling in your personal information. Enter your Name, Address, City/Town, State, and Zip code in the designated fields.
Next, list the Serial Numbers of all CharlieCards and/or CharlieTickets you wish to consolidate. Ensure that you have at least five cards/tickets as requests for fewer will not be processed.
Remember to check that all cards/tickets are cash purchases only; those purchased with a credit card cannot be accepted.
Once completed, make a copy of your form and all accompanying cards/tickets for your records before mailing them to the provided address.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is the MBTA 2025 plan?

In 2025, well continue to make repairs and upgrades to infrastructure across the system. Were upgrading signal systems, improving accessibility in stations, doing planned maintenance, and repairing tracks. This work across the Red, Orange, Green, Blue, Silver lines and Commuter Rail will: Enhance safety.

Why is my CharlieCard not working?

If you try to add the card and see the following error Unfortunately, this CharlieCard isnt valid for usage within the system , its possible that the card has expired. The expiration on the bottom right eg. Exp 08/29 means it will expire in Aug 2029.

Is Boston getting rid of CharlieCards?

0:00 0:29 You might have seen those payment kiosks. Before installation of the equipment began last year butMoreYou might have seen those payment kiosks. Before installation of the equipment began last year but the system was only functional for some testers. This rollout comes after years of delays.

Does the MBTA CharlieCard expire?

Or, mail your expired CharlieCard to the center, and your new card will be mailed within 7 10 business days. Eligible riders can renew or replace their Senior, Blind Access, or TAP CharlieCard online or can do so by calling Customer Support at 617-222-3200. Riders can also visit the Charlie Service Center.

Can I use my CharlieCard on the MBTA?

Note: CharlieCards are not accepted on Commuter Rail with the exception of cards with monthly Commuter Rail passes. These cards are printed with the month and zone of the pass and can be used to pay for both bus/subway and Commuter Rail.

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How to get money off an expired CharlieCard?

We can transfer stored value and passes from an expired CharlieCard to a new one. Visit the Charlie Service Center at 296 Washington St. Or, mail your expired card to the MBTA Revenue Departmentyoull receive your new CharlieCard in 7 10 business days.

Is the MBTA getting rid of Charlie cards?

The long-awaited tap and ride system for the MBTA will eliminate the need for a Charlie Card and officials expect it to be fully functional by 2026. Forgot your Charlie Card? No problem. The MBTA installed equipment for its new Automated Fare Collection 2.0 technology to begin use this summer, on August 1.

Can two people use the same CharlieCard?

If its stored value, yes, you just have to tap it twice (or hand it off to her to use). If its a time-based pass (daily/weekly/monthly), nope.