Hsbc dispute form 2025

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Things you should know Well aim to credit your refund within 2 working days. If further checks are required, it may take longer. Requesting a refund wont cancel the Direct Debit instruction. You can cancel it via Manage bills.
Basically, you have the right to dispute a transaction as long as youre doing it for the right reasons. That is, if a transaction was unauthorized, or if something you bought arrives broken, isnt what you ordered, or never arrives at all.
The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you cant resolve the issue, get in touch with your bank.
If you identify a suspicious transaction, report a dispute by completing the Credit/Debit Card/-i Dispute and Credit Card/-i Replacement Form available at: .hsbc.com.my/help/forms/.hsbc.com.my/help/forms/ Click to go to HSBC Malaysia Forms page or .hsbcamanah.com.my/help/forms/.hsbcamanah.com.my/help/forms/
For example, banks usually issue refunds within 7 to 10 days for transactions involving a stolen debit card or unauthorized electronic fund transfers. For more complex cases, like those involving considerable sums or intricate tactics like a check scam, most banks will resolve claims within 10 to 45 days.
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People also ask

How long does a credit card refund take? Credit card refunds usually take between three and seven days, but this can vary depending on the merchant, the billing cycle and your credit card provider.

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