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June 11, 2021 Updated: June 11, 2021 7:31 p.m. The PUC will end a moratorium to shut off utilities for nonpayment. The Public Utility Commission on Friday voted to end a temporary ban on utility shutoffs for delinquent customers just as Texas' scorching summer arrives in full force.
TXUH has over $50 million to help Texas homeowners and renters in need. TDHCA is encouraging applicants to apply as soon as possible while funds are available. For information and questions, you can reach TDHCA from 8 a.m. to 5 p.m., Monday through Friday at 855-566-2057. Help is available in multiple languages.
The Texas Department of Housing and Community Affairs has modified the program to allow both gas and electric bills to be paid, up to $1,600, through the end of 2020.
From a landline, call toll free at 1-877-399-8939 between 8 a.m. and 5 p.m., Monday through Friday. The toll free number will directly connect you with the CEAP service provider in your county. Or, visit Texas Department of Housing and Community Affairs and select "Utility Bill Payment Help."
How long does it take to process my application? Staff processes complete applications (with supporting documents and the correct signatures) in four-six (4-6) weeks.

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Low-income electric customers in areas of Texas where there is retail competition are eligible for LITE-UP Texas, a discount on electric bills from May through August. This is the third year the summer discount has been provided, funded through a system benefit charge on electric bills.
NBCUniversal, Inc. The Texas Public Utility Commission has lifted a moratorium on utility disconnections.
Update (09/2016): Although legislation passed that extended the period over which the balance of the LITE UP Texas system benefit fund was to be eliminated, the Lite-Up fund has been depleted and electric discounts have ended as of August 31, 2016.
NBCUniversal, Inc. The Texas Public Utility Commission has lifted a moratorium on utility disconnections.
Texas Utility Help can give financial assistance to qualified Texas homeowners and renters with low income. Eligible expenses include electricity, gas, propane, water, and wastewater.

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