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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
Call Us. Call 1-866-333-4606 and select Menu Option 1 to get information on your most recent payment. Payment information is updated daily at 6 a.m. (Pacific time). If you submit your certification by phone, your payment will generally be deposited on to your EDD Debit CardSM within 24 hours.
Acceptable 2019 or 2020 income documents, depending on the year you filed your claim, may include one or more of the following: Federal tax return (IRS Form 1040, Schedule C or F). State tax return (CA Form 540). W-2. Paycheck stubs. Payroll history. Bank receipts. Business records. Contracts.
1. We'll confirm your application and weekly benefit amount (WBA) via email and postal mail. You should receive the confirmation of your application within two weeks via postal mail. We'll let you know what your WBA is, based on our wage records.
To inspect or request a copy of EDD public records, contact us in one of the following ways: Submit a request online through Ask EDD. Mail a request to EDD Legal Office, 800 Capitol Mall, MIC 53, Sacramento, CA 95814-4703. Make a request at any EDD public office.
The EDD Customer Account Number is a unique, ten-digit account number assigned by the Employment Development Department. Currently, this number is used on certain written correspondence and to register for UI Online.

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Call 1-866-333-4606 and select Menu Option 1 to get information on your most recent payment. Payment information is updated daily at 6 a.m. (Pacific time).
You may be eligible for benefits if you were fired for reasons other than misconduct. Examples of misconduct that could make you ineligible include violation of company policy, violation of law, neglect or mismanagement of your position, or failure to perform your work adequately if you are capable of doing so.
E-mail. Send an e-mail to WOTCsupport@edd.ca.gov. Important Security Reminder: For your protection, if you are sending us an email through third party e-mail software (e.g., Yahoo, Gmail, Outlook), please do not include confidential information such as account numbers, passwords, or Social Security numbers.
We'll confirm your application and weekly benefit amount (WBA) via email and postal mail. You should receive the confirmation of your application within two weeks via postal mail.
You can log in to your account to check the status of your DI claim at any time. Note: For the status of your PFL claim, you must call 1-877-238-4373.

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