Amart warranty form 2026

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The document is a warranty assessment form for upholstery products, requiring customers to provide detailed information about their purchase, product condition, and specific issues encountered. It includes sections for customer details, product information, condition reports, issue descriptions, and an acknowledgment of accuracy. Customers are instructed to return the completed form with photographs to facilitate the warranty claim process.

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Click ‘Get Form’ to open the amart warranty form in the editor.
Begin with Section A: Customer Details. Fill in your name, preferred contact number, alternative contact number, email, and address. Indicate the best time for a representative to call you.
Move to Section B: Product Details. Enter the store of purchase, date of purchase, product name, invoice number, and warranty period as stated on your invoice. Answer whether the product is clean and free of stains and if animals have been on it.
In Section C: Condition Report, describe the condition of your product and list any care products used along with their frequency of use.
Proceed to Section D: Description of the Issue. Provide a detailed account of the issues faced and attach clear photographs if possible. Tick the box that best describes the issue (surface, internal, or motion) and indicate affected areas on provided diagrams.
Finally, complete Section E: Acknowledgement by signing and dating the form to confirm all information is accurate.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I contact Amart customer care?

Once you have submitted the claim a member of our Customer Solutions Team will be in contact within 3 business days. If you have any questions or difficulties please feel free to contact us via Live Chat, phone: 1800 937 566 or email: customer.care@amartfurniture.com.au. Forgot password?

Can I return damaged items to PetSmart?

If you made a purchase on PetSmart.com or the PetSmart app and received a damaged or defective product, contact a Customer Care Representative within 30 days of delivery at 1-888-839-9638.

What is the Amart Furniture policy?

If you change your mind, you may return the product within 30 days of purchase for a refund less any shipping costs or fees incurred by Amart. The product must be in an unassembled condition in the original packaging.

What happens if Amart furniture arrives damaged?

Your entitlement to a refund, repair or replacement for unsafe, defective or damaged goods is outlined in our Quality Guarantee. All faults or defects should be reported to us within 7 days of the defect or fault appearing to avoid any further damage.

How do I claim Amart SmartCare?

The fastest way to make a claim is to use the smart care form. Call 1300 979 771 if you need assistance using the form or have any queries. The comprehensive SmartCare plans cover against lifes little mishaps such as: Coffee Tea.

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What does Ashley furniture do with damaged furniture?

Upon being notified of a warranty claim, we will: 1) Inspect the damaged merchandise to determine if the damage qualifies for the warranty repair, 2) If the repair is covered by the warranty, we will provide service in your home at no charge using our third-party technicians, our distribution center or by the

What is the return policy for Amart sofas?

What is your returns policy? If you change your mind, you may return the product within 30 days of purchase for a refund less any shipping costs or fees incurred by Amart. The product must be in an unassembled condition in the original packaging.

How do I make a claim on Amart Furniture?

At Amart Furniture your satisfaction is our number one priority. To make a claim under our Product Guarantee simply complete our online assessment by selecting Make a Claim below. To complete the assessment, you will need a copy of your proof of purchase and two photos of the issue.