CALL 9-1-1 - ccld ca 2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by reviewing the introductory section, which provides essential information on how to report a complaint or concern regarding licensed care facilities.
  3. Locate the emergency contact information. Ensure you have the hotline number (1-844-LET-US-NO) and email address (LetUsNo@dss.ca.gov) readily available for quick access.
  4. If you need to provide additional details, navigate to the designated fields where you can enter your concerns or complaints clearly and concisely.
  5. Once all necessary information is filled out, review your entries for accuracy before saving or printing the document directly from our platform.

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A major component of the Community Care Licensing Division (CCLD) program budget is now funded through the collection of licensing fees.
Title 5 regulations, which set high standards for: Curriculum, Teacher qualifications, Child-to-teacher ratios, Health and safety, Family engagement.
Formal complaints can be submitted using the Community Care Licensing hotline, 1-844-538-8766, thats 1-844-Let-Us-No, or through email, letter, or fax. Including specific information about the facility and the nature of the complaint will help ensure that Community Care Licensing can respond quickly and effectively.
The State of California regulates child care in an effort to protect the health and safety of participating childrens personal rights. The California Department of Social Services (CDSS), Community Care Licensing Division (CCL), is responsible for licensing child care centers and family child care homes.
The Community Care Licensing Division (CCLD) of the California Department of Social Services (CDSS) is responsible for licensing childrens community care facilities1 and for enforcing the licensing standards for these facilities.

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Child care centers are usually located in commercial buildings and operated by individual owners, for-profit chains, government agencies, public schools or nonprofit entities such as faith-based organizations and community organizations.
The Community Care Licensing (CCL) Division in the Department of Social Services (DSS) oversees the licensure or certification of approximately 66,000 licensed community care facilities that include child care, childrens residential, adult and senior care facilities, and home care services.

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