Customer complaint form 2025

Get Form
customer complaint form template Preview on Page 1

Here's how it works

01. Edit your customer complaint form template online
Type text, add images, blackout confidential details, add comments, highlights and more.
02. Sign it in a few clicks
Draw your signature, type it, upload its image, or use your mobile device as a signature pad.
03. Share your form with others
Send customer complaint form via email, link, or fax. You can also download it, export it or print it out.

How to use or fill out customer complaint form with our platform

Form edit decoration
9.5
Ease of Setup
DocHub User Ratings on G2
9.0
Ease of Use
DocHub User Ratings on G2
  1. Click ‘Get Form’ to open the customer complaint form in the editor.
  2. Begin by filling out the 'Complainant Details' section. Enter your name, address, daytime contact number, date, and email address to ensure we can reach you.
  3. In the 'Complaint Details' section, provide the date and time of the incident, along with its location. Clearly state who or what is the subject of your complaint and summarize the issue you are facing.
  4. If applicable, complete the 'Witness Details' section by entering the witness's name, address, and contact number. If there are no witnesses, you may leave this blank.
  5. Indicate if you would like a specific outcome from your complaint in the 'Complaint Outcome' section. If yes, provide details for clarity.
  6. Finally, sign and date the form at the bottom to confirm your submission. Ensure all information is accurate before submitting.

Start using our platform today to easily fill out your customer complaint form for free!

See more customer complaint form versions

We've got more versions of the customer complaint form form. Select the right customer complaint form version from the list and start editing it straight away!
Versions Form popularity Fillable & printable
2011 4.8 Satisfied (50 Votes)
be ready to get more

Complete this form in 5 minutes or less

Get form

Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
Actually amassing documentation for a complaint includes a number of elements: Anticipate the need for documentation. Do the background research, so that you know your subject well. Get the basic facts. Describe clearly what the complaint is about. Detail exactly what happened in as many instances as possible.
A complaint letter or email needs to be short and to the point. They need to stick to the facts what their complaint is, how this has come about, what they have done about it, what response they got, what information they can provide in support of their complaint, what they want to happen next.
Information To Include in Your Letter Give the basics. Tell your story. Explain how you want to resolve the problem. Describe your next steps. Send your complaint letter. [Your Mailing Address] [Your City, State, Zip Code] [Your email address]
What are common customer complaint examples? Businesses should be prepared to handle the following examples of customer complaints: Product issues: Defective, damaged, or poor-quality products. Slow response times: Delayed customer support or unhelpful service.
Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. Report scams and suspicious communications to the Federal Trade Commission. Contact econsumer.gov if you are complaining about items you bought online from a seller outside the U.S.

People also ask

How one registers his / her Grievance? Any aggrieved consumer can register his / her grievance by either calling the toll free number 1800-11-4000 or 1915 and talk to an agent or register himself once in the portal, get an userid and password and lodge his grievance himself attaching necessary documents, if any.
If you prefer to create a custom complaint form, include these key elements: Customer information fields for name, email, phone number. Complaint details text box for date, time, and location of the incident. Issue description text box for a detailed explanation of the problem.

customer complaint form template free download