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How to make a claim online 1Step one. Register or login to My Medibank on our website, or by using the My Medibank App. 2Step two. Select 'Make a claim' and follow the simple instructions to submit your claim. 3Step three.
How to make an Extras claim on the app Launch the My Medibank app. Tap the app to open, then tap Make a claim on the menu. ... Select who the claim is for. Tap Start. ... Add provider details. ... Add item number. ... Add treatment details. ... Confirm details and upload your receipt. ... Add your payment details and submit claim.
The Medibank members' website is a straight forward and secure way to lodge your extras claims. You can claim for most extras services anywhere, anytime. All you need is your account from your health provider. Some claims, such as Ambulance will require you to download a claim form from the website.
Post your completed claim form and documents to: Medibank, Medical and Extras Claims, Reply Paid 2984, GPO BOX 2984, Melbourne VIC 3001. Alternatively, submit your completed claim form and documents in person at a Medibank store.
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