Incident documentation form** - Pennsylvania Liquor Control Board 2026

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Understanding the Incident Documentation Form Used by the Pennsylvania Liquor Control Board

The incident documentation form, utilized by licensed establishments in Pennsylvania, is crucial for recording details regarding occurrences that involve patrons, particularly those related to alcohol consumption. This form serves multiple purposes, including documentation of incidents, compliance with state regulations, and protection for the establishment against potential legal disputes.

Key Components of the Incident Documentation Form

When completing the incident documentation form, you should include the following essential elements:

  • Patron Identification: This section captures identifying details about the patron involved in the incident, such as name, age, address, and any relevant identification numbers.

  • Drink Service Details: Record the specifics of the beverages served to the patron, including the type of drink, time served, and the server’s identification. This information is vital to establish a timeline of events.

  • Incident Description: Provide a thorough account of the incident, outlining what occurred, including whether any injuries were sustained and the involvement of law enforcement.

  • Witness Accounts: Document statements from any eyewitnesses. This can include their names, contact information, and a brief overview of their observations regarding the incident.

  • Follow-Up Actions: Note any subsequent actions taken by the establishment, such as notifying law enforcement or medical personnel, as this demonstrates the establishment's response to the incident.

Legal Implications and Retention Period

Records such as incident documentation forms and proof of carding should be kept for two years. This is crucial for compliance with the Pennsylvania Liquor Control Board regulations, as maintaining these records protects the establishment legally and ensures accountability regarding interactions with patrons.

  • PLCB-931 Declaration of Age Card: While the incident documentation form is essential, it is important to understand that it is not a substitute for the PLCB-931 Declaration of Age Card, which should also be retained as part of compliance measures.

Commonly Documented Incidents

Establishments must document various incidents, including but not limited to:

  1. Over-service of Alcohol: Situations where a patron is served alcohol beyond a responsible limit should be thoroughly recorded.

  2. Altercations or Fights: These incidents require detailed documentation, including the involvement of multiple parties.

  3. Medical Emergencies: Any event requiring medical intervention must be noted for liability protection.

  4. Underage Drinking: If a minor is identified as consuming alcohol on the premises, this must be documented comprehensively.

Restrictions on Documentation

When completing the incident documentation form, it is equally important to understand what should not be included:

  • Personal Opinions: Avoid subjective statements or opinions about the incident.

  • Speculative Information: Do not include unverified claims or speculations regarding what might have happened.

  • Confidential Information: Ensure that no private information about patrons that is not relevant to the incident is included.

Conclusion on the Use and Importance

The incident documentation form is integral to maintaining compliance with Pennsylvania Liquor Control Board requirements. Understanding its components and legal significance ensures that license holders protect their establishments effectively while fostering a safe environment for all patrons.

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How do I contact the Liquor Control Board? Please call the PA Liquor Control Boards Eastern Region Office at 610-940-1200 or visit their website.
Do you get a good deal as a Liquor Enforcement Officer ? StateAnnual SalaryHourly Wage Pennsylvania $60,109 $28.90 Delaware $60,016 $28.85 South Dakota $59,965 $28.83 Virginia $59,450 $28.5861 more rows
Enforcement of the Liquor Code and PLCB regulations is done by the Pennsylvania State Police, Bureau of Liquor Control Enforcement(opens in a new tab) (PSP BLCE).
Darrell Clarke Named Chairman of the Pennsylvania Liquor Control Board. Harrisburg Governor Josh Shapiro announced today that Darrell Clarke is the new chairman of the Pennsylvania Liquor Control Board (PLCB). Clarke replaces outgoing chairman Tim Holden, whose term expired yesterday, Thursday, Nov. 21.
The licensee can receive a citation resulting in fines ranging from $1000-$5000. The liquor license can also be suspended or revoked.

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Complaint Hotline: 1 (800) 932-0602 Days of the week and/or time of day the violations are occurring. Any other information that could assist the investigation.

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