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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
If you have any queries please email the Income Collection Team at Council.tax@newport.gov.uk or call 01633 656656.
Go to your council's website to apply for the £150 rebate. This way the money is directly paid into your bank account. You may need either a unique code or link sent to you securely in the post.
Yes - you can access your council tax account online using My Account. Using My Account allows you to view payments, notices, advise us of any changes, and set up or change a direct debit. You can also switch to paperless billing, and view and print your bills immediately.
Councils around the country are in the process of paying out the £150 council tax rebate to help residents deal with a massive surge in energy prices. If your property falls within the council tax band A-D then residents are entitled to the money, which won't need to be paid back.
Go to your council's website to apply for the £150 rebate. This way the money is directly paid into your bank account. You may need either a unique code or link sent to you securely in the post.

People also ask

Most homes in Newport are in Band B and C and these annual increases are £34.47 (£0.66 a week) and £39.40 (£0.76 a week) respectively, with the council tax level for the city council still being amongst the lowest in Wales.
How can I apply for the council tax rebate? If you live in an eligible property and you pay your council tax by direct debit, your local council will generally make the payment directly to your bank account, starting from April 2022.
Council Tax is an annual fee your local council charges you for the services it provides, like rubbish collection and libraries. Normally you pay it in 10 monthly instalments, followed by two months of not making any payments.
In most areas, those who pay their council tax by direct debit will have the payment made to their bank accounts automatically. However, those who do not will need to check with their local authority in order to know how to apply for the rebate.
February and March are the two months of the year when you don't pay Council Tax.

council tax refund application form