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Where can I complain about Unisa?

Students may also use the following College mailboxes for any type of enquiry or complaint: cemsenquiries@unisa.ac.za (general academic enquiries) cemsqa@unisa.ac.za (quality issues)

What does an ombudsman deal with?

There are two types of ombudsman. Some cover the private sector - they handle financial and consumer complaints. Some cover the public sector - they mainly look into complaints about government organisations and public services. Most ombudsman schemes are members of the Ombudsman Association.

What is the role of a University ombudsman?

The Ombudsman provides information on University policies and practices, provides information on how to make the University aware of a particular problem, and refers the visitor to the proper authority to resolve the situation.

What does an ombudsman do at a University?

How to file a Complaint Step 1 - Lodge a complaint with Regulated Entity i.e. Banks, NBFC, etc. Step 2 - File a Complaint with Reserve Bank of India Ombudsman (RBIO) Online: . By post: Centralized Receipt and Processing Centre (CRPC) Reserve Bank of India, 4th Floor, Sector 17, Chandigarh 160017.

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