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What does it mean to be Chaa certified?

The National Association of Healthcare Access Management (NAHAM), Certified Healthcare Access Associate (CHAA) certification promotes the highest standards of patient access services through the credentialing of those working at the front lines of patient access.

How do I become a Chaa?

Minimum Education: High school diploma or GED equivalent plus thirty (30) professional development contact hours earned within the past two (2) years; or an associates/bachelor's degree from an accredited institution in healthcare, business or related field.

What is passing score for a Chaa exam?

What is the passing score? The passing scaled score for the examination has been set to 410. The corresponding number of questions that need to be answered correctly to obtain a scaled score of 410 may vary slightly across different forms depending on the difficulty of each examination.

How do you get Chaa?

Minimum Education: High school diploma or GED equivalent plus thirty (30) professional development contact hours earned within the past two (2) years; or an associates/bachelor's degree from an accredited institution in healthcare, business or related field.

How long is the Chaa exam?

The CHAA examination is designed to test associate-level individuals, while the CHAM examination is designed to test manager-level or above individuals. Both examinations are two (2) hours long and are proctored.

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