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hello my name is nikki gregory iamp;#39;m the i.t director for the city of statesville and i want to take a few minutes to show you how to sign up on the ami customer portal plus point out the useful settings there are to help you monitor your water and electric usage please make sure you have your utility account number with you before you start youamp;#39;re going to need it first go to statesvillenc.net forward slash ami where you will see an ami customer portal button click on the button to set up your portal this will take you to a colorful sign-in page for the customer portal to set up your account click on the link at the bottom of the box that says need to set up account this will take you to another box that asks you for your email address that will be used to send you an email with a link that is unique to you this is what the email you receive will look like in this email is a link that is unique to you click on this link to complete the sign up process thi