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Nonprofit leaders – a donor thank you note is the beginning of future gifts. Let me share my hard-earned lesson learned about donor gratitude. It was early in the formation of the foundation that I helped establish and ran for 10 years. The staff headed out for our week-long, annual convention that was months in the making. Consequently, we left a skeleton crew at the office and planned to respond to any gifts received upon our return. We knew we would have gifts to process when we returned. With great surprise, a major gift came in the mail when we were out. Immediately upon my return, I received a call from the major donor. He was not happy. He had not heard from us. You see, he mailed in $5,000 and wanted to know if we had received his gift. To say the least, I was devastated. Make sure you subscribe to my weekly insights by clicking here! That way, you won’t miss out on hearing about my fundraising tips and hard-earned lessons! Obviously, I apologized to the donor and tried...
