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is well known at this point that if you don't know what your customers are thinking you cannot improve your product your marketing or your sales but honestly and this is coming from a guy who loves google analytics and data that sort of information will only get you so far at a certain point you have to talk directly to your customers because by hearing from them you get the best most complete information to understand how to get yourself to that next level so today i'm going to tell you about the best way to do this that's customer satisfaction surveys and i'll explain to you why you need them when to ask for them how to structure the survey what kind of questions you need to ask how to ask those questions and how to compile that data into something meaningful my name is trent cannelly i'm a marketing strategist on this channel i talk about all the things that you can do to improve your business through marketing sales and analytics so if that sounds good to you and you're excited ma...