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In this segment, the speaker raises a thought-provoking question about the inclusion of various influential figures in a discussion on clinical measurement and healing. They highlight W. Edwards Deming, known for quality measurement, Hans Selye, associated with psychoneuroimmunology, and Mother Teresa, the symbol of compassion. Walt Disney is identified as the outlier due to his lack of direct connection to clinical measurement. Initially dismissed as an illogical choice for this discussion, the speaker emphasizes the importance of innovation in making unconventional connections. They reference a book titled "The Experience Economy," which posits that the economy consists of more than just commodities, goods, and services, suggesting a broader perspective on value and experience.