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In this video, Rachel discusses the importance of streamlining onboarding processes for designers. A strong onboarding process fosters trust between the designer and the client, ensuring the client feels safe and excited about the project. By delivering a positive experience, clients can better plan their schedules around long-term design projects, leading to greater alignment and satisfaction. A well-structured onboarding process ultimately empowers designers to take control of their projects, resulting in happier clients and the potential to charge more for their services. For those interested in enhancing their onboarding strategy, this tutorial provides valuable insights.