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In this video, Ashley, a senior clinical advisor at Care Patron, explains patient satisfaction surveys. These surveys are essential tools used by healthcare professionals to gather insights regarding the quality of patient care. They invite patients to rate various aspects of their healthcare experience, including the quality of care, provider communication and professionalism, and overall facility quality. The collected results help identify weaknesses, enabling clinicians to make informed decisions and improve treatment outcomes by addressing issues like long wait times and inadequate facilities. The surveys are flexible and applicable across different healthcare roles, starting with filling in relevant patient information and rating various dimensions.
