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hi Im al red Murr of the Maryland insurance administration understanding your rights when an insurance company does not pay all or a portion of your bill for medical services is critical to making sure that you receive what you are entitled to under your health care plan this short video will explain some of the basics of the claims process as an example lets assume that you have knee pain and go to your primary care physician you have a 1000 dollar deductible and have already applied seven hundred and fifty dollars to it you also have an x-ray and a follow-up visit with your doctor all of the providers you visited are in-network after you receive medical services or get a prescription filled your medical provider your pharmacy or you will file a claim with your insurance company for payment for the service or medication in our example since all of the providers are in network they file the claims for you the insurance company processes them in the order in which they were received t
