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hello and thank you for joining me today to learn about RBC Express payee match in this video we will demonstrate how to view and decide exceptions payee match is a check fraud mitigation tool your organization will send the details of issued checks to RBC the checks presented against your account are matched to these details before they are processed if a check is presented that does not match the details it is flagged as an exception payee match users will view these exceptions and decide whether to pay or return that check exceptions become available for decision at 10 a.m. there is a courtesy email to alert you however we recommend that a user sign in daily after this time to check for exceptions the cutoff time to make a decision on an exception depends on the currency for Canadian items itamp;#39;s 2 p.m. for u.s. dollar items itamp;#39;s 1 p.m. your profile has been set up with a default decision where if a decision is not made by the cutoff time then the defau