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[Music] hello today Ill be showing you how to factor reset your surface pro six or under even the surface pro seven this would also work now lets assume that I forgot my password not working so what I need to do is press the shift button scroll down and hit restart continue pressing the shift button it comes on what you need to do is press the troubleshooting reset your PC reset this PC now you can choose whichever one you like I always go for remove everything depending on your surface or laptop that you have that youre performing the hard reset depending on how much files it does have normally it takes very long time however with this one I dont have a lot of files so it should be quick and make sure you also make sure you press this fully clean the drive and also make sure you do have a power source you need to have it plugged in so it can perform and finish the performance because it does take a while once its completed it would take you to the setup activation screen and all