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In this video, Lena, a certified public accountant, addresses a common question about tracking stimulus payments and tax refunds. She explains that if you're waiting for your tax refund, there is a process to request the IRS to locate it. Lena refers to her previous video discussing the IRS's delays, attributing them to several factors. These include underfunding, which has led to a 25% budget cut over the past decade, understaffing, and the use of an outdated processing system. She emphasizes the validity of these reasons contributing to the IRS's backlog and aims to provide viewers with guidance on how to navigate these issues.