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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and essential components to include. A cease and desist letter is a formal request to stop a debt collection agency from pursuing debt collection efforts. Jay, with over 15 years of experience in the debt collection industry, aims to be a resource for viewers on debt-related questions. He promises to answer any inquiries in the comments and offers a bonus example of a template for a cease and desist letter at the end of the video.