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In this tutorial, the presenter explains how to avoid an issued invoice. Once an invoice has a number, it cannot be deleted. Instead, options include offsetting the invoice with a credit note or voiding it, although voiding can lead to financial inconsistencies and should be done with caution. If payments have been applied to an invoice, it cannot be voided. To void an invoice, start on the invoice page, hover over the payments tab, and select "show applied amounts." Click the magnifying glass to access the transactions page and click the red X to unapply the payment. Afterward, return to the invoice, click the invoice number, hover over the "more" tab, select "void invoice," and confirm to complete the action.
