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In this video tutorial, you'll learn to effectively gather and document patient information using techniques such as restatement, reflection, and clarification. Begin the process by greeting the patient warmly, identifying and introducing yourself, and explaining your role in updating their medical record. Ensure confidentiality by selecting a quiet, private area for the interview. Clarify the need for the information being collected. Use therapeutic communication to complete the history form, ensuring to record the patient's full name (including middle initial), address, marital status, gender, age, date of birth, telephone numbers, insurance details, and employer's contact information, verifying any data already present in the electronic record.
