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How well do you respond to feedback? If youre like me (and perhaps most people), the mere concept of getting feedback immediately starts to bubble up some not-so-pleasant emotions. That could be because of the uncertainty around what that feedback might be. It could be because of the assumption that at least some of that will be negative feedback. But no matter how you currently think about and respond to feedback, its undeniable that feedback itself is a huge component of life. And in the book Thanks for the Feedback, Douglas Stone and Sheila Heen help us get better at receiving it. This is a book not about giving feedback, but receiving it well. And in this video Id like to sketch out some of the ideas that stood out to me from that book. When it comes to those emotional reactions that you might have in response to any piece of feedback, the authors identify these three helpful categories. The first they call truth triggers. This is that gut reaction