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In this video, the tutorial explains how to accurately complete a Request for Verification of Employment (VOE) for a mortgage lender. It emphasizes that the form should be sent directly from the employer or HR department to the lender, avoiding any transmission through the applicant or third parties. This method ensures that the verification process remains secure and maintains integrity, as it helps prevent fraud in mortgage underwriting. The document should be received via fax, email, or a secure link, rather than being delivered by the borrower. The focus is on the need for direct communication to uphold the legitimacy of the employment verification.