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on the topic of voids and refunds you can go to adjustments ledger adjustments choose a tenant and you will see their payment at the top of the screen at the time of making this video it is April 14th the payment was taken roughly 9:00 a.m. Eastern Time before 9:30 p.m. Eastern Time if we click on void receipt it will be a true void meaning that effectively when you void that payment you will not see a completed payment that is then refunded it will go away if it is the following day on the 15th and we have not closed the day and it is now obviously after 9:30 Eastern on the previous day so again if it is now the 15th the day after and we have not closed the day when we void the receipt the payment would have gone through and now this will process a refund through the merchant account its semantics but its a big point to make that if its the same day prior to 9:30 Eastern we can void the payment if its the following day and there has not been a daily closed it is going to be an acce
