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In this tutorial for Stick Store software, users learn how to void receipts. To start, navigate to the leases tab and search for the tenant by entering their first or last name. Select the tenant from the drop-down menu to view their contact information and payment history. Only the most recent transaction can be voided to prevent errors from removing paid invoices or notices. It is emphasized that voiding a receipt is an accounting action and will not refund any money. Users can add comments in the comment box, which will be saved with the transaction record. After successfully voiding a receipt, a confirmation message will appear, and users can access voided transactions in the reports section.
