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Tracy Collins, owner of Cones Bookkeeping Services and a QuickBooks ProAdvisor, provides bookkeeping and virtual office solutions. In this tutorial, she explains how to void an invoice in QuickBooks Online. Voiding an invoice is preferred over deleting it as it retains the invoice number for reporting purposes. Voiding affects the Accounts Receivable (AR) account and balance sheet, while changing an invoice to zero does not. To locate an invoice to void, users can utilize the search function, selecting advanced search and ensuring the reference number contains the desired invoice number.
