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Using the toll system can be confusing for new EZ TAG users. Traffic expert Anavid Reyes highlights common mistakes that lead to violations and unexpected bills. Often, drivers receive bills because they haven't updated their EZ TAG account after getting a new car or license plate. Additionally, forgetting to update credit card information in the EZ TAG account can also result in missed payments. Fortunately, these issues can be resolved online or through the mobile app 24/7. Since March, toll collection has been contactless to minimize COVID-19 exposure for both drivers and employees.
