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In this property management tutorial, the focus is on properly handling a notice of intent to vacate from a resident. When such a notice is received, it's important to acknowledge it quickly. Recommended wording includes confirming receipt and referencing the move-out date specified by the tenant. Next, obtaining permission from the resident to show the unit to potential new tenants is crucial for a smooth transition. Additionally, it's essential to request confirmation for a final walk-through to assess any damages beyond normal wear and tear, facilitating a fair resolution between both parties. Encouraging open communication during this process is also advised.