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Voiding and refunding are essential transaction processes to be aware of. When a sale occurs, the card is first authorized by the issuing bank, and the transaction remains in the system until the batch is closed daily. The closure of the batch completes the transaction cycle through processing networks. Voiding should be done before the batch is closed if a transaction needs to be canceled, while refunds can be processed after the batch is closed to return funds to the customer. Understanding when to void or refund is crucial for maintaining accurate financial records and customer satisfaction.
