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In this video tutorial on Stick Store software, users learn how to void receipts efficiently. To begin, navigate to the leases tab and search for a tenant by entering their name. Once selected, the tenant's contact information and payment history will appear. It's noted that only the last transaction can be voided to prevent errors involving already paid invoices. Users should select the transaction they wish to void, keeping in mind that this action is strictly an accounting procedure and does not issue any refunds. Participants can include comments in the designated box, which will be stored with the transaction record. Once the receipt is successfully voided, a confirmation message appears. Users can also access reports for voided transactions afterwards.
