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dispatcher a dispatcher is a person who coordinates and directs the activities of truck drivers they assign tasks provide instructions and ensure efficient communication between drivers and the company the dispatcher instructed the driver to deliver the goods to the customers address the driver called the dispatcher to report a delay due to heavy traffic load to load means to put Goods or cargo onto a truck for transportation it involves placing items onto the vehicle in preparation for delivery the workers helped load the truck with boxes of merchandise the driver needs to carefully load the fragile items to prevent any damage unload to unload means to remove or take out Goods or cargo from a truck or vehicle it involves transferring the items to their destination or storage area the workers quickly unloaded the packages and organized them in the warehouse Freight Freight refers to Goods or cargo being transported typically in large quantities it includes various types of items such