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Ashley, a senior clinical advisor at Care Patron, explains patient satisfaction surveys. These surveys are tools used by healthcare professionals to gather feedback on the quality of patient care. Patients rate various aspects of their healthcare experience, including the quality of care received, provider communication, professionalism, and overall facility quality. The results help identify weaknesses, enabling healthcare professionals to enhance care quality and treatment outcomes. Clinicians can address issues like long wait times and communication. The surveys are flexible and applicable to various healthcare roles. The process begins with filling out relevant patient information and rating dimensions on a scale.
