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Francesco, thank you so much for joining the podcast this morning. Thank you for having me. Absolutely. So before we jump into some of the topics today, tell us a little bit about what you do at UNICEF. Yes, I was until a few weeks ago, the supporter engagement lead worldwide. So substantially coordinating the experience of our donors, volunteers and social media followers. And then a couple of weeks ago, Iamp;#39;ve been just moved to being the Director of Innovative Finance for Children. Itamp;#39;s a new, broad area that include mainstream investment. So all the ETFs, mutual funds, bonds, but also all the new modalities include crypto in NFTs. So I do want to talk about that, but we will go back to your old role first to talk about donor experience. How much of a priority do you think nonprofits need to be putting on experience for their donors, supporters, volunteers? You know, I mean, it was your job. So obviously, UNICEF prioritizes it. But why is it so important today? Well, i