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In this tutorial, you'll learn to use restatement, reflection, and clarification for effective patient communication and accurate documentation. Start by greeting the patient warmly, identifying them, and introducing yourself, explaining your role—e.g., "Hi Mr. Dixon, I'm Laura, and I'll update your medical record today." Ensure confidentiality by choosing a quiet, private area for the interview and explaining the need for accurate information. Utilize therapeutic communication techniques to complete the history form, gathering the patient's full name, address, marital status, gender, age, date of birth, telephone numbers, insurance details, and employer information. Verify if any data is already present in the electronic record.
