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In this tutorial, Josh from the Court Reserve customer success team explains how to set up the waivers and e-signature add-on. To activate this add-on, users should navigate to the settings and find the add-ons section at the bottom of the page. By clicking on "manage add-ons," they can enable the feature, which will reveal a setup button. The next step involves accessing the waivers and agreements tab to create a new waiver using the "create waiver/agreement" button. Users will need to input the name of the waiver and its version number, which will be auto-generated for each different version of the waiver. For further assistance, users are encouraged to use the live chat feature.