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Michael from Success for Others discusses the importance of maintenance agreements for in-home service businesses. He emphasizes that cash flow is essential for maintaining operations, supporting employees, and serving customers. Maintenance agreements significantly enhance a company's cash position, more than any other offering. However, many service companies either do not offer them or fail to recognize their value. Common misconceptions include viewing maintenance agreements as loss leaders, believing there is no profit in them, or lacking the time to implement them during peak seasons like fall and spring. Michael urges businesses to rethink their stance on maintenance agreements for better financial stability.